Legal & Compliance

This page provides access to important legal information regarding our website and services. Please review the following sections for details on our policies and your rights. We are committed to complying with European regulations and ensuring transparency in our operations.

Privacy Policy

OSOS/Omega GmbH is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable European regulations.

Data Collection: We collect personal data, including your name, email address, and IP address, for the following purposes: responding to inquiries submitted through the contact form, sending newsletters, analyzing website traffic, and sending verification links for user registration and login.

Data Use: We use your data to enhance our services, improve user experience, ensure the functionality and security of our website, and to provide essential account-related communications such as verification links. For sending these verification links, we utilize the SMTP services of IONOS (1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany). **In this specific process, only your email address is transmitted to IONOS for the sole purpose of delivering the verification email.** Please refer to IONOS's privacy policy for details on how they process this data on our behalf during email transmission and potential storage. We will not share your other personal data with third parties without your consent, except as required by law or as strictly necessary for providing our services (e.g., using IONOS for email delivery). **As IONOS is located within the European Union, your email address is processed under GDPR regulations during this transmission.**

**Data Storage:** We store your personal data, including names, email addresses, and other information collected as described in this policy, on servers provided by MongoDB Atlas (MongoDB, Inc. Paramount Plaza 1633 Broadway, 38th Floor New York, NY 10019 United States) . **These servers are located in the AWS region Frankfurt (eu-central-1), within the European Union.** By choosing this location, we ensure that your data is primarily stored within the EU, aligning with GDPR requirements for data localization. MongoDB Atlas's privacy practices are detailed in their own privacy policy, which we encourage you to review.

Data Retention: We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

Your Rights: You have the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. You also have the right to data portability. To exercise these rights, please contact us at info@ososomega.com.

Cookies: This website uses cookies. For more details, please check our Cookie Policy.

Data Security: We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure.

Scope of Data Processing, Purposes, and Legal Bases
We process personal data for the following purposes based on the relevant legal grounds:

With your consent (Art. 6(1)(a) GDPR), such as for marketing purposes (e.g., newsletters, if you have signed up).
For the performance of a contract (Art. 6(1)(b) GDPR), for example, when you purchase a product or service, or for pre-contractual inquiries, including the provision of access to our platform which necessitates storing your account data and sending verification links via email.
To comply with legal obligations (Art. 6(1)(c) GDPR), such as tax regulations.
Based on our legitimate interests (Art. 6(1)(f) GDPR), such as the technical operation of our website, responding to inquiries, and sending essential account-related communications like verification links to ensure secure access to our services.

Data Transfers Outside the EEA
As we utilize IONOS for sending emails, your data (specifically sender and recipient email addresses, and the email content) will be transmitted to and potentially stored on their servers. **IONOS&aps;s servers are located within the European Union. ** Therefore, your data is subject to the GDPR. For further details on IONOS's data processing practices, please refer to their privacy policy.

**Regarding the storage of your user data, this primarily occurs within the EU on MongoDB Atlas servers located in Frankfurt (eu-central-1). MongoDB Atlas is a global service, and while our primary database is in the EU, some metadata or operational data related to your account with MongoDB Atlas might be processed or stored outside the EEA. We encourage you to review MongoDB Atlas's privacy policy for comprehensive information about their data processing practices and locations.**

Storage Duration
We retain your personal data only as long as necessary for the specified purposes, unless legal retention obligations (e.g., tax or commercial laws) require longer storage. If data retention is no longer needed, we either delete or restrict further processing of the data. Verification link related data is typically retained for a short period necessary to facilitate the authentication process. Please note that IONOS, as the email service provider located in the EU, will process and potentially store email logs and transmitted data in accordance with GDPR. MongoDB Atlas also has its own data retention policies for the data stored on their platform.

Rights of Data Subjects
You have the following rights regarding your personal data:

Access, correction, or deletion of your data.
Restriction or objection to processing.
Data portability.
Withdrawal of previously given consent at any time.
Additionally, you have the right to file a complaint with a data protection authority. Contact information for these authorities can be found here.

Obligation to Provide Data
Providing your email address is necessary for registration and login, as we use IONOS, located within the EU, to send verification links to this address. Without this data, you will not be able to create an account or access our services. Providing other personal data may be necessary to enter into or fulfill a contract with us, and this data is stored on our MongoDB Atlas servers within the EU.

Advertising and Newsletter Information

We send advertising emails to users who have registered for our demo version and to customers who have purchased services or products from us, based on our legitimate interest in direct marketing (Art. 6(1)(f) GDPR), unless they have objected to receiving such emails. For the delivery of these advertising emails, we utilize the SMTP services of IONOS (1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany), and in this process, your email address will be transmitted to IONOS. **As IONOS&aps;s servers are located within the European Union, your email address is processed under GDPR regulations during this transmission.** You have the right to object to this processing at any time.

Furthermore, we send newsletters to individuals who have specifically signed up to receive them. This processing is based on your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time. The delivery of our newsletters is also facilitated through the SMTP services of IONOS (1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany), and consequently, your email address will be shared with IONOS for this purpose. **Given that IONOS&aps;s infrastructure is within the EU, the processing of your email address for newsletter delivery is also subject to GDPR.**

Please refer to IONOS's privacy policy for details on how they process your email address on our behalf during the transmission and potential storage of these advertising emails and newsletters, keeping in mind their EU location.

Accessibility

OSOS/Omega GmbH is committed to ensuring digital accessibility for everyone, including people with disabilities. We are continually working to improve the accessibility of our website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1.

Measures Taken: We have taken the following measures to enhance accessibility:
- Used semantic HTML to structure content, ensuring clear meaning for screen readers and other assistive technologies.
- Provided alternative text descriptions for all images and other non-text content, allowing users with visual impairments to understand the information being presented.
- Ensured sufficient color contrast between text and background colors to meet WCAG requirements, making the content readable for users with low vision or color blindness.
- Made the website fully navigable using a keyboard, allowing users who cannot use a mouse to access all functionality.
- Used clear and concise language, avoiding jargon and complex sentence structures that can be difficult for some users to understand.
- Designed forms with clear labels and instructions, making them accessible to users with cognitive disabilities.
- Used ARIA (Accessible Rich Internet Applications) roles and attributes to provide additional information to assistive technologies.
- Tested the website with assistive technologies, such as screen readers, to ensure compatibility and identify any potential issues.

Ongoing Efforts: We are committed to ongoing accessibility improvements. We regularly review our website and update it to address any accessibility barriers.

Feedback: If you encounter any accessibility issues while using our website, please contact us at info@ososomega.com . We welcome your feedback and will make every effort to provide you with the information you need.